SES sets up a collaborative platform and facilitates compensation for 5000 victims in record time
As part of a bodily injury claim resulting from a defective product, a public liability insurer was prompted to grant coverage by compensating the victims. We helped them create an innovative solution that facilitated the compensation of 5,000 victims within one month of opening the case. The online collaboration tool we implemented made it possible to gather the injured parties’ claims, to foster interaction between all the stakeholders (victims, loss adjusters, lawyers, etc.), and to quickly resolve each case. This solution’s success and efficacy has earned this insurer recognition in its field on several occasions.