Software

Today, all companies have software that serves all or part of their organisation. Companies are becoming increasingly dependent on their business solutions, but can any of them boast that they’ve never encountered bugs and never complained about the logic used by the developers who designed their software?

If nothing is done to address bugs and poor code, users may end up rejecting the IT solution, which could even bring about internal conflict. Our experts are software editing and/or development professionals who can identify IT issues and use their experience to define an action plan tailored to each situation, to the benefit of all parties involved.

OUR LOSS ADJUSTERS

Alexis NARDONE

Partner Loss adjuster - Manager

I started my career working as a consultant at an IT services company specialising in Business Intelligence, then spent many years training employees on how to use various types of software, including software used in project management. In 2011, I joined GM Consultant as an IT loss adjuster specialising in IT project failures.
Since 2014 I've been in charge of the New Technologies and IT Security division, where I use my interpersonal skills to help my team handle everyday challenges and continue my work as a loss adjuster.
I appreciate the simple pleasures in life, and balance out my hectic work life with a peaceful family life.

Email : alexis.nardone@gmconsultant.com
Phone : +33 (0)6 77 99 62 03

Moying CHAP

Loss adjuster

I'm a mining engineer, and worked for a major French industrial company for 11 years. I was in charge of European and international IT projects, and also held positions in procurement and finance at one of the group's factories in China.
I started at GM Consultant in 2013, and joined the Hong Kong office a few months later. I work on industrial and IT investigations and participate in developing our Cybersecurity offering in the region. Curious by nature, I'm enjoying discovering my new city and the numerous hiking trails in the area.

Email: moying.chap@gmconsultant.com
Phone number: + 852 9687 6831

Nicolas KOSSIAKOFF

Loss adjuster

After working for an IT services company (project manager/consultant) for ten years, I became a loss adjuster for IT risks at GM Consultant in 2013.
As a seasoned veteran of the IT service industry, I am well-versed in investigating liability in cases of data loss, hacking, and poorly implemented IT projects. Meticulous and organised, I make every effort to exceed the expectations of policyholders and insurers by providing the highest level of service and responsiveness.
I am a competitive runner, and the same sense of urgency that pushes me toward the finish line also helps me respond quickly in emergency situations.

Email : nicolas.kossiakoff@gmconsultant.com
Phone : +33 (0)6 20 76 17 19

Olivier GÉVAUDAN

Loss adjuster

After earning a Master's in engineering and specialising in business administration, I participated in the creation of a start-up, and then managed large IT projects in the industrial and medical fields. I then capitalized on my experience with Project Management Support at a consulting firm before directing Business Intelligence projects in the banking sector.
In 2013 I joined GM Consultant as a loss adjuster for IT risks, and primarily work on high-stakes public liability cases.
I'm a lover of classical literature, and like to challenge myself with works that have a reputation for being difficult.

Email : olivier.gevaudan@gmconsultant.com
Phone : +33 (0)6 88 13 41 22

Georges-Eric PFISTER

Loss adjuster

After graduating in management and training, I worked for almost ten years as a technical support and quality manager in a big data company. I was in charge of data management and data mining for our customers’ IT systems. My analysis, counselling and writing skills allowed me to shift towards the loss adjuster profession. By joining GM Consultant in 2017, I chose to apply my project management skills to the analysis of complex cases. I am married with three children and I love spending some time with my family as well as discovering new culinary, cultural and sport territories.

E-mail: georges-eric.pfister@gmconsultant.com
Phone: +33 (0)7.85.12.81.61

Jean Jacques MEGE

Loss Adjuster

I worked for 7 years as a project manager then project director for software companies. I managed many roll-outs for key accounts, in France and in Italy. These experiences allowed me to learn how to manage complex projects.
I then joined a real estate multinational corporation for whom I led projects involving multiple subcontractors at European level in various domains: Management, Finance, CRM and Geographic Information Systems.
Since 2017, I put my experience at the service of loss adjusters specialized in IT and cyber risk at GM Consultant. Curious by nature, I prefer travelling, taking pictures, the Côtes du Rhône and La Réunion.

Email: jeanjacques.mege@gmconsultant.com

Sylvain DUPUIS

Loss Adjuster

With a master’s degree in Business Law, I completed a number of internships with law various firms before embarking on new experiences abroad. As a manager working in New Zealand, I worked on crisis management issues for more than a year. I then returned to France so that I could combine my passion for IT and new technologies with my training. I joined the NTIC division of the GM Consultant Group in 2017 as a loss adjuster responsible for damage claims relating to IT equipment, drones and loss of data.

Naturally curious and determined, I like to climb mountains and explore the bottom of the sea.

Phone: +33 (0)6 33 99 00 76

Rodolphe DARTIGUES

Loss Adjsuter

After graduating with a master's degree in econometrics, I spent 20 years acquiring experience in the management of large IT projects. Working as an FSS accreditation consultant, then as the head of a commissioning team in the consumer credit sector, as a project manager and then project director in the banking sector, I have dealt with all aspects of the management of large IT projects, up to managing the IT department of an international financial group. After obtaining PMP certification, I joined GM Consultant in 2017 as a loss adjuster for IT risks, primarily working on public liability cases. I love travelling and enjoy exploring the world with my family.

Mail: rodolphe.dartigues@gmconsultant.com
Phone: +33 (0)6 89 21 87 42

Thomas BIROT

Loss adjuster

With both IT and management expertise, I began my career at one of the world's leading HR services providers. I pursued consulting in Human Resources Information System Management (HRISM). Thanks to this experience, I have developed transverse skills in the world of IT, particularly in understanding organisations. The diversity of tasks and wide range of subjects are the driving forces behind my professional life, hence my decision to become a loss adjuster. In 2018, I joined the GM Consultant group’s NICT team. Spurred on by my curious mind and love of a challenge, I continue to explore new worlds.

Email: thomas.birot@gmconsultant.com

SIMILARCASE STUDIES

The liability of an IT engineering services company sought

The liability of an IT engineering services company (Société de Service en Ingénierie Informatique, SSII) sought in relation to the partial failure in the implementation of an ERP at a healthcare facility.

Malfunctions of a software package

A publisher implicated in malfunctions following the implementation of a software package.