An agricultural cooperative purchased a new tractor from its local dealership.
After a few years of use, the fuel tank cracked, causing diesel to leak into the engine’s air intake ducts. The engine raced and was irreparably damaged.
The cooperative, armed with a damage survey that was favourable to its cause, launched an appeal against the dealership on the grounds of hidden defects.
GM CONSULTANT INTERVENTION
GM Consultant loss adjusters carried out an examination of the tractor jointly with the manufacturer, and demonstrated the absence of the alleged defects.
Furthermore, they found undeniable evidence of a collision with the tank, which likely caused the cracking.
Our handling of this claim made it possible to resolve the dispute through a settlement agreement: the cooperative agreed to bear the majority of the engine replacement cost.