Specie

Works of art, due to their mobility and exposure, are subject to the hazards of external factors (water damage, falling, etc.), which can be detrimental to their integrity.

Whether they are owned by an individual or a business, and whatever the circumstances that may have caused the incident, everyone wants to
find the best solution in the least amount of time, which sometimes involves professional restoration.

Professionals in the art market, collectors, and their insurers alike must be able to count on competent and reactive loss adjusters. Our loss assessors are Art specialists with knowledge and contacts in the field, enabling them to resolve claims with ease.

Communication

Before a manufacturer sets up a promotional offer to accompany a product launch, an estimate of the costs that the operation will generate is made: face value reimbursement, fixed and variable management costs.

When the promotional offer is a victim of its own success, the launch of a food product, appliance, or other consumer product may go over its allotted budget.

Advertisers, management centres, and insurers must be able to count on loss adjusters whose financial skills enable them to accurately estimate budget overruns under the conditions guaranteed by the insurance policy.

Events

Any event, whether it’s held indoors or outdoors (concerts, festivals, sporting events, fairs and conventions) is susceptible to a variety of hazards. An artist being unavailable, inclement weather, a strike, equipment failure, a venue being unavailable, terrorist attacks, etc., may cause an event to be cancelled, adjourned, or postponed.

If this happens, we coordinate with the team organising the event to quickly take actions to ensure the event can go on within the scope of the safeguard clause.

Professionals in the field and their insurers must be able to count on competent and reactive expert loss assessors. Our loss adjusters are well-versed in the technical aspects of producing and organising events. They are always considerate of the interests of the different parties.

Audiovisual Equipment

Audiovisual equipment has a variety of applications: television, film, sporting events, festivals, concerts, exhibitions, fairs, etc. It can be split into four main categories: video (cameras, lenses, etc.); sound (microphones, UHF, etc.); light (projectors, etc.); and stage structures (lifting platforms, set scenery, etc.).

As they are easily transportable and moved frequently, this fragile equipment is highly vulnerable to theft and breakage (e.g., a fall, improper handling, impact while being moved, etc.).

When an incident occurs, loss adjusters must react quickly to avoid additional costs (e.g., rental fees or operational losses) and to ensure that the policyholder’s professional activity can proceed, all while respecting insurers’ coverage clauses.

Our loss adjusters, some of whom have a background in the world of entertainment, have all the technical skills needed to accurately calculate damages to audiovisual equipment. They also make sure to keep abreast of this field’s technological developments.

Audiovisual Production

Film, advertisement, and television programme shoots are subject to the hazards of external events. An actor or director being unavailable, failure of technical equipment necessary for filming, loss of rushes, or loss of feed on live TV, etc., may cause shoots to be abandoned, adjourned, postponed, or extended.

When an incident occurs, action must be taken quickly to find solutions that will “save” the audiovisual production: reorganising the work plan, rewriting the script, using understudies, replacing damaged technical equipment, digitally retouching the affected rushes, recovering digital data, etc.

Professionals in the audiovisual field and their insurers must be able to count on competent and reactive expert loss assessors. Our experts have specialised knowledge in film production and technical equipment, have an excellent understanding of the organisation and sequence of events in a shoot, and respect the interests of the various stakeholders.

Financial Auditing

Insurers regularly delegate the underwriting of certain products and the management of common claims to service providers (e.g., brokers, specialised companies, etc.). This delegated management must be checked regularly, both to ensure quality and to satisfy regulatory requirements.

These insurers may also want an outside opinion of the quality of this monitoring and the level of provisioning of a portfolio of claim files.

Generally, companies call on independent experts to set up or improve their management and internal control procedures.

Our experts, former internal auditors from major international firms, are well-equipped to define and perform all types of audits (accounting, financial, management, internal control, etc.) that are required to meet the specific needs of insurers and companies.

Fraud

Financial institutions and commercial companies of all sizes are prime targets for malicious employees and scammers from outside the company.

Since the early 2010s, a form of fraud involving the impersonation of a company’s top executives has become increasingly common. Its many iterations share the common theme of identity theft used to prompt the execution of False International Transfer Orders (referred to as “FOVI” in French).

Faced with this type of fraud, which is often traumatising for its victims, companies and their insurers must be able to count on trusted, competent, and reactive loss assessors.

Our loss adjusters, all former auditors, are accounting experts with a perfect understanding of the issues related to internal control. This expertise enables them to analyse the most complex fraud mechanisms and to assess the losses suffered by the fraud’s victims.

Intangible Prejudices

Individuals and companies alike, regardless of their activity, are susceptible to suffering intangible prejudice, which may or may not be the result of bodily injury or tangible damage. This includes any privation or loss of use of property, loss of a right, or even the loss of a chance. Operational losses and losses of professional earnings constitute a large portion of intangible prejudices.

Losses depend on many factors: the victim’s activity, its processes, and its legal, economic, and financial situation. For this reason, when disaster strikes, companies and their insurers need experts to examine the technical and financial impacts of the claim, which can be highly complex.

Our loss assessors, business diagnostics specialists, former legal, financial, accounting, and auditing professionals, leverage their expertise to provide a comprehensive and pragmatic analysis of each case in order to reach a resolution.

Financial Institutions

The liability of actors in the banking and financial professions is regularly sought for issues such as failing to inform, advise, or caution, mismanagement, debtor-in-possession financing (soutien abusif) in France, etc. This phenomenon, favoured by a complex and changing regulatory environment, is a growing problem spurred by the economic and financial crisis.

As a result of, for example, an IT incident or a fire, a bank may also suffer a temporary interruption or degradation of service and experience a loss of banking activity.

To handle these types of claims, insurers and their policyholders must be able to count on loss assessors with expertise in the different areas of banking and applicable regulations, who are capable of analysing the inner workings of financial products and calculating bank losses. Our experts’ experience working for large banking groups gives them unique insight into this sector’s issues.

Regulated Professions (excluding Construction)

Professionals in the fields of Real Estate, Accounting, and Law must be able to provide their clients with the best advice possible. As such, it is crucial that they are well-informed and keep abreast of advances in their fields in order to fulfil their duty to advise and inform.

When a dispute arises, it is often difficult to grasp its consequences. They can manifest as loss of benefits, levying of sanctions and/or intangible prejudices specific to the client’s activity.

Analysis of the grievances and the consequences of the alleged negligence is a priority for insurers. Our expert loss adjusters understand the various legal, fiscal, and accounting aspects that must be considered in order to find a resolution for each claim and end disputes.